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If the customer does not cancel the appointment, at least 24 hours prior to the appointment, next time we require a deposit and the customer loses the right to any discount or promotion, in the next appointment. Thank you for the understanding

To all the customers, we require at least 24 hours cancellation prior of the appointment, when the customer don’t show up, for their appointment, next time we require $30 deposit for one pet , the deposit goes towards the service, if there is no-show then the deposit is nonrefundable, also the customer will lose the right of any discount or promotion.

I am sorry for the inconvenience, but we have many people booking not showing up and we have a waiting list!

Thank you for the understanding!
Brooklyn Pet Spa manager!

DISCLOSURE: Your pet need to be up-to-date with the vaccine
Cats: Feline Distemper and Rabies
Dogs: Rabies, Bordertella and DHPP(parvo)

Please email us to brooklynpetspa@yahoo.com, prior your appointment or bring with you, to your appointment.

Thank you so so much.

If there is bath involve in our service, we spray perfume after the bath, if we have perfume available, if you don’t like perfume on your pet, please let us know, this way we don’t spray on your pet.

Thank you!

ATTENTION, all customers, please, before you leave the store, check if you have all your belongings(leash, collar, or any other item) Brooklyn Pet Spa is not responsible for anything left behind, so please make sure you have them. Thank you for your understanding!

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